Zong introduced Z HomeFi on Thursday, a fixed-wireless home broadband service running on its 5G network. The operator describes it as Pakistan’s first 5G fixed-wireless access (FWA) offering for homes and small offices, arriving months after the commercial 5G rollout that began earlier this year.
The service needs no fibre or copper line. Customers place a plug-and-play indoor 5G router, called a CPE, in their home and it connects over Zong’s 5G network, sharing Wi-Fi 6 with up to 64 devices. The device costs Rs22,000 including tax and carries a two-year warranty.
Twelve prepaid bundles: Zong Z HomeFi
Z HomeFi runs on a prepaid model with 12 monthly bundles combining four speed tiers and three data volumes. Prices are tax-inclusive.
| Speed | 100 GB | 250 GB | 500 GB |
|---|---|---|---|
| 10 Mbps | Rs4,500 | Rs5,500 | Rs7,500 |
| 20 Mbps | Rs5,500 | Rs6,500 | Rs8,500 |
| 30 Mbps | Rs6,000 | Rs7,500 | Rs10,000 |
| 50 Mbps | Rs7,500 | Rs9,000 | Rs11,000 |
Zong says speeds are “up to” the stated limits and actual performance varies with signal strength, router placement, congestion and distance from the serving tower. Customers can re-subscribe through the My Zong App, helpline 310, customer service centres, or SMS, and receive usage alerts at 50, 80 and 100 per cent consumption. The connection stops when the quota is used up until the next recharge.
Availability and ordering
The service is only available in approved 5G FWA serviceable areas. Zong lists customer service centres in Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Quetta and Faisalabad where orders are booked after a feasibility check. The check verifies the address, GPS location and site bandwidth capacity against the coverage list. If the address falls outside the serviceable area, the order is not accepted.
Orders are placed in person at the centres, where customers complete biometric verification and pay for the device and bundle upfront. Installation is self-done: insert the SIM, power on, and the network configuration pushes automatically to the router.
One restriction matters for renters and movers. The service is locked to the registered location through a three-layer mechanism that ties the SIM to the device’s IMEI, the assigned cell site and Zong’s network. Moving requires a formal relocation request.
Why it matters
Fixed-wireless access lets operators monetise 5G without digging up streets. Pakistan’s three 5G licensees, Zong, Jazz and Ufone, are all pushing home-broadband products as the next revenue line beyond mobile data. Zong has launched 5G in more than 16 cities and plans to deploy and upgrade over 1,000 5G sites during 2026, so the addressable footprint for Z HomeFi should keep widening through the year.
Is Z HomeFi really 5G?
Yes. It uses a 5G indoor CPE with Wi-Fi 6 that connects to Zong’s 5G network. It also supports LTE, so it keeps working where 5G coverage is thin.
Do I need a landline or fibre connection?
No. Fixed-wireless access replaces the last-mile wire entirely. You only need 5G coverage at your address and a power socket for the router.
What does the Rs22,000 device include?
The Z HomeFi 5G Indoor CPE with Wi-Fi 6, dual-band 2.4 GHz and 5 GHz radios, a Gigabit Ethernet port, nano-SIM slot and a two-year warranty.
Can I use Z HomeFi at two homes or carry it to the office?
No. The service is geo-locked to the registered address. Relocation needs an official request through Zong’s helpline or a service centre.
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Originally reported by Tezkhabar (APP).
