Pakistan Passport Guide: Check Status, Helplines, Offices & Timings
Everything about Pakistani passports in one place: track your application online, the official helpline numbers, regional office addresses and timings, fees, and how to complain if things go wrong.
Last updated: 11 October 2026
Start Here
The Essentials: Track, Call, Visit
Three actions cover 90% of passport needs. Each has a dedicated guide below.
Check Passport Online
SMS your token number to 9988, use the DGIP tracking portal, or email for overseas applications.
Helpline Numbers
051-111-344-777 (national), 0092-51-111-344-777 (international), 0800-34477 (toll-free).
Key Figures
Passport Processing at a Glance
Official DGIP processing times and indicative fees (verify the latest fee schedule on dgip.gov.pk before paying).
Working days: Normal processing
Working days: Urgent processing
Working days: Fast Track (47 cities)
SMS shortcode for tracking
| Passport type | Pages / validity | Normal fee | Urgent fee |
|---|---|---|---|
| Machine-readable (MRP) | 36 pages / 5 years | Rs 4,500 | Rs 7,500 |
| Machine-readable (MRP) | 72 pages / 10 years | Rs 8,200 | — |
| E-passport | 36 pages / 5 years | Rs 9,000 | Rs 15,000 |
| E-passport | 36 pages / 10 years | Rs 13,500 | Rs 22,500 |
| E-passport | 72 pages / 10 years | Rs 24,750 | Rs 40,500 |
The Guides
Twelve Passport Guides
City offices, timings, complaints and the issuing authority — every guide verified against DGIP’s official channels.
Passport Office Helpline Number
All official DGIP helplines: national, international, toll-free, email — and hours.
Passport Check Online
Track by SMS, portal or email: every method, step by step, with status meanings.
RPO G-10 Islamabad
The capital’s regional passport office: address, services, and the fake-listing scam warning.
Passport Karachi
Karachi’s passport offices: Saddar RPO, DHA/Defence, and the 24/7 NADRA Mega Centre.
Pak Passport Online
Apply and renew online via DGIP e-services: the full process for inland and overseas Pakistanis.
Complaint Numbers
How to complain: helpline, email, Pakistan Citizen’s Portal — and what to include.
Executive Passport Offices
Premium NADRA-run counters: what they offer, extra charges, and where they are.
Good to Know
Before You Visit a Passport Office
Five rules that save you a wasted trip.
1. Pay the fee first, correctly
Pay through the Passport Fee Asaan app or Raast QR before your visit — DGIP has discontinued IBFT/PSID bank transfers for fee payment. Fees are non-refundable, so match the amount exactly to your pages, validity and service type (Normal/Urgent/Fast Track). Keep the payment receipt.
2. Bring the original CNIC
The original CNIC is mandatory for biometric capture. Bring your old passport for renewals, and the token receipt you receive at the office — you will need the 11-digit token number to track your application.
3. Know the timings — and the Friday break
Most offices run 8:30 AM–4:30 PM Monday to Thursday, with shorter Friday hours (8:30 AM–12:30 PM) and a prayer break. Token counters often close an hour before the official closing time. Islamabad’s RPO and Karachi’s NADRA Mega Centre in Nazimabad operate 24/7 — see our Islamabad timings and Karachi timings guides.
4. Only the applicant (or a blood relative) collects
DGIP hands the printed passport only to the applicant or a blood relative, against the original token — collect within 30 days of the ready notice. Home delivery is available for overseas applicants.
5. Never pay an agent or a random listing
DGIP has warned against fake Google Maps listings (notably for the G-10 Islamabad office) demanding JazzCash or bank payments. Pay only through official channels and never share personal documents with unauthorised individuals. If something goes wrong, use our complaint guide.
Questions
Pakistan Passport FAQs
How can I check my passport status online in Pakistan?
What is the passport office helpline number in Pakistan?
How many days does a passport take in Pakistan?
What are the passport office timings in Pakistan?
Who issues passports in Pakistan?
How do I complain about a passport delay?
Sort Your Passport Without the Runaround
Track it, call the right number, visit at the right hour — twelve guides built from DGIP’s official channels.
Feature Pakistan’s services desk compiles these guides from the Directorate General of Immigration & Passports (dgip.gov.pk), PID press releases and official advisories. Fees, timings and procedures change — verify against DGIP’s official channels before paying or visiting. Never share CNIC copies or pay fees to unofficial listings or agents.