How to Contact the Interior Ministry Pakistan: Emails, RTI & Complaints
Phone numbers not enough? This guide covers every other way to reach Pakistan’s Ministry of Interior: official emails, public-dealing hours, Right to Information (RTI) requests, and the complaint channels that actually get answers.
Quick answer: Contact the ministry via the directory on interior.gov.pk, by post to R Block, Pak Secretariat, Islamabad 44000, through the Pakistan Citizen’s Portal app for complaints, or via an RTI request under the Right of Access to Information Act 2017. Department issues go to the department: DGIP 051-111-344-777, NADRA 1777, FIA 1991.
The contact channels
- Website directory: interior.gov.pk publishes telephone numbers and email addresses for wings and officers.
- Post: R Block, Pak Secretariat, Islamabad 44000 — address to the relevant Joint/Additional Secretary.
- Pakistan Citizen’s Portal: the government’s official grievance app — complaints are tracked and time-bound.
- Minister’s office: through the ministry’s PRO/media wing for press queries.
RTI requests
Under the Right of Access to Information Act 2017, any citizen can request certified information from the ministry — budgets, notifications, recruitment data. File with the ministry’s designated Public Information Officer; the law sets response timelines, with appeal to the Pakistan Information Commission. Exemptions cover national security and personal privacy — expect those to be invoked for intelligence matters.
Complaints that work
The channel depends on the problem: passport delays → DGIP helpline or Citizen’s Portal (see our passport complaint guide); CNIC issues → NADRA 1777; cybercrime/fraud → FIA 1991 or NCCIA portals; police matters → 15 or the relevant IG’s complaint cell. Write complaints with CNIC, dates, reference numbers and evidence — vague complaints die quietly.
Related Guides
Contact: FAQs
How do I file an RTI request with the interior ministry?
Address it to the ministry’s Public Information Officer under the Right of Access to Information Act 2017; appeal to the Pakistan Information Commission if refused.
How do I complain about NADRA?
Call 1777 or use the Pakistan Citizen’s Portal for a tracked complaint.
How do I report cybercrime in Pakistan?
Through FIA’s 1991 helpline or the NCCIA online reporting portals.
What is the Pakistan Citizen’s Portal?
The government’s official grievance-redressal app — complaints are assigned, tracked and time-bound.
