Rawalpindi Post Office Contact Number: The Official List
Looking for the Rawalpindi post office contact number? Here are the official, published numbers — the national helpline, the circle complaint desk, and how to reach the right office. We list only numbers Pakistan Post itself publishes.
Quick answer: Official Rawalpindi postal contacts: national helpline 051-111-111-117; Northern Punjab circle (Rawalpindi) complaint desk 051-9270049; WhatsApp complaints 0314-5688322 (as published by Pakistan Post). Tracking at ep.gov.pk.
In this guide
Official contact numbers
| Channel | Number | |
|---|---|---|
| National helpline | 051-111-111-117 | |
| Northern Punjab circle complaints (Rwp) | 051-9270049 | |
| PMG Northern Punjab WhatsApp | 0314-5688322 | |
| Official tracking & complaints | ep.gov.pk |
All numbers above are published by Pakistan Post (pakpost.gov.pk / ep.gov.pk). Never trust numbers from random websites — or anyone asking for online payment.
Which number for what
- Parcel lost/delayed: track first at ep.gov.pk, then helpline with your tracking number.
- Staff/service complaint: circle desk 051-9270049 or the PMG WhatsApp.
- General questions: helpline 051-111-111-117.
Visiting the Rawalpindi GPO
Rawalpindi’s GPO — headquarters of the Northern Punjab circle — is among Pakistan’s busiest post offices, serving the twin cities’ government, military and civilian population.
- Go early: counters are quietest before 11am; pension-disbursement days are the busiest.
- Right counter: separate windows handle mail booking, money orders, savings and complaints — ask at the inquiry desk first.
- Parking: Saddar-area parking is tight; public transport or a ride-hailing drop-off saves time.
- Documents: CNIC for anything registered, UMS, EMS or financial — no exceptions.
The complaint escalation ladder
| Step | Channel | Use when | |
|---|---|---|---|
| 1 | The post office counter | Simple queries, on-the-spot issues | |
| 2 | Helpline 051-111-111-117 | Tracking help, general complaints | |
| 3 | Circle desk 051-9270049 | Unresolved issues in Northern Punjab | |
| 4 | PMG WhatsApp 0314-5688322 | Written record of an escalated complaint | |
| 5 | ep.gov.pk complaints | Formal written complaint with documents |
Climb one rung at a time, and keep every receipt, tracking number and reference number — complaints with paper trails get resolved; complaints without them get filed.
All official numbers in one place
| Purpose | Number | |
|---|---|---|
| National helpline | 051-111-111-117 | |
| Northern Punjab circle complaints | 051-9270049 | |
| PMG Northern Punjab WhatsApp | 0314-5688322 | |
| Tracking & e-complaints | ep.gov.pk | |
| Pakistan Post HQ | pakpost.gov.pk |
Save the helpline in your phone before you need it — and remember the fraud warning: Pakistan Post never asks for online payments. Any call or link demanding money for “tracking” or “customs” is a scam.
Frequently asked questions
What is the Rawalpindi GPO contact number?
Use the official channels: helpline 051-111-111-117, Northern Punjab circle desk 051-9270049, or PMG WhatsApp 0314-5688322 — all published by Pakistan Post.
How do I track a parcel sent from Rawalpindi?
At ep.gov.pk with your tracking number — the only official Pakistan Post tracking site.
Where is the Rawalpindi GPO?
In the Saddar area of Rawalpindi — confirm the exact location and current hours on the helpline 051-111-111-117 before visiting.
What are Rawalpindi GPO timings?
Generally Monday to Saturday, 9:00am to 5:00pm, with a Friday prayer break — confirm on the helpline.
How do I file a written complaint about Rawalpindi post office?
At ep.gov.pk (complaints section), or the PMG Northern Punjab WhatsApp 0314-5688322 — include your tracking/receipt number and dates.
What is the timing of the Rawalpindi postal helpline?
The national helpline 051-111-111-117 operates during working hours — for urgent parcel issues, ep.gov.pk’s tracking works round the clock.
Can I email Pakistan Post instead of calling?
Circle offices publish email addresses (e.g. Northern Punjab matters via the contacts on pakpost.gov.pk’s complaints page) — but phone and ep.gov.pk get faster responses for urgent issues.
